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Last updated: August 1, 2025

1. Acceptance of Terms

Welcome to Innovative Structural Consultants LLC (“ISC,” “we,” “our,” or “us”).

By accessing or using our online portal and related services (“Services”), you agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated by reference.

If you do not agree with these terms, you may not use our website or services.

2. Company Information

Company: Innovative Structural Consultants LLC
Registered in: Texas, United States
Address: 13333 NW Fwy, Ste 650, Houston, TX 77040, United States
Phone: +1 832 767 2251
Contact: use the contact form on this website

3. Description of Services

The ISC platform provides a digital portal for managing and tracking property inspection data. Our role is to serve as an information bridge between users, internal staff, and third-party inspection providers such as French Inspections.

Through our platform, users can:

• View their scheduled and completed inspections
• Download inspection-related documents and certificates
• Submit new inspection requests through a form

ISC does not perform inspections directly. All inspection services are carried out by independent third parties.

4. User Accounts

To access certain features, users must create an account using their email address. A secure link will be sent to set a password.

By creating an account, you agree to:

• Provide accurate and up-to-date information.
• Keep your login credentials confidential.
• Immediately notify ISC of any unauthorized access to your account.

Users are responsible for maintaining the confidentiality of their account information and all activities that occur under their account.

5. Use of the Platform

You agree to use the ISC portal only for lawful purposes and in compliance with these Terms. You may not:

• Interfere with or disrupt the platform’s operation.
• Attempt to gain unauthorized access to our systems or data.
• Copy, reproduce, or distribute any part of the platform without written permission.
• Use the platform for any activity that violates applicable local, state, or federal laws.

6. Third-Party Services

Our platform integrates with third-party providers, including French Inspections and Loops.so, to deliver our services.

By using our platform, you acknowledge and agree that:

• ISC is not responsible for the content, accuracy, or performance of third-party systems.
• Your information may be shared with these services to facilitate inspection management.
• Your use of third-party systems is governed by their respective terms and privacy policies.

French Inspections’ privacy policy can be found here: https://french-inspection.com/privacy-policy/

7. Limitation of Liability

ISC provides its platform on an “as is” and “as available” basis. While we aim to maintain accurate and updated information, we make no guarantees regarding completeness, accuracy, or reliability.

Innovative Structural Consultants LLC is not responsible for:

• Delays or issues caused by third-party inspection providers or external factors.
• Any loss, damage, or inconvenience resulting from the use or inability to use our platform.
• Errors or omissions in any content provided by third parties.

To the fullest extent permitted by law, ISC disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

8. Intellectual Property

All intellectual property rights in the platform, including but not limited to text, design, software, logos, graphics, and other materials, are the exclusive property of Innovative Structural Consultants LLC.

You may not copy, modify, or distribute any content without prior written authorization from ISC. All rights are reserved.

9. Suspension or Termination

We reserve the right to suspend or terminate user access at any time, without notice, if:

• You violate these Terms,
• You engage in any unauthorized or unlawful use of the platform, or
• Continued access poses a risk to ISC or other users.

Upon termination, all rights granted to you under these Terms will immediately cease.

10. Modifications to the Terms

ISC may update or modify these Terms of Service from time to time. We will post the latest version on our website, and the new version will take effect upon publication.

By continuing to use our services after changes are posted, you agree to the revised terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas, United States. Any disputes arising from or relating to these Terms shall be resolved exclusively in the courts located in Texas.

12. Contact Us

For questions regarding these Terms or our services, please contact us at:
Phone: +1 832 767 2251
Contact: use the contact form on this website

Last updated: August 1, 2025

1. Company Information

This Privacy Policy describes how Innovative Structural Consultants LLC (“ISC,” “we,” “our,” or “us”) collects, uses, and protects personal information when you use our website and services related to property inspections.

Company: Innovative Structural Consultants LLC
Registered in: Texas, United States
Address: 13333 NW Fwy, Ste 650, Houston, TX 77040, United States
Phone: +1 832 767 2251
Contact: use the contact form on this website

2. Information We Collect

We collect the following personal information from users for the purpose of managing property inspections:

• Full Name
• Phone Number
• Address
• Company
• Email Address

This data is used exclusively to coordinate, manage, and track inspection activities. In addition, certain inspection-related data is also registered in a third-party portal operated by French Inspections.

Please review their privacy policy for additional information on how they handle personal data: https://french-inspection.com/privacy-policy/

3. How We Use Your Information

We use your information to:

• Maintain accurate records of property inspections.
• Provide users with access to their inspection reports and documents through our online portal.
• Send updates, inspection letters, and inspection certificates via transactional emails (powered by Loops.so).
• Communicate with users about their inspections or account access.

We do not process or store any payment or financial information on our platform.

4. User Accounts and Access

Users may create an account through our portal using their registered email address. A secure link is sent to the user to set their password and access inspection records.

Users have view-only permissions, allowing them to:

• Track their inspections,
• Download inspection reports and certificates,
• Request new inspections via the contact form.

5. Data Sharing with Third Parties

We only share personal data with third parties when necessary to provide our inspection-related services. This includes sharing limited user information with French Inspections, which performs the actual inspection services.

We do not sell, rent, or trade personal information with any third parties for marketing or advertising purposes.

6. Cookies and Analytics

Our website does not currently use cookies or tracking tools such as Google Analytics or Meta Pixel. However, we may introduce these tools in the future to improve our services.

If we do so, we will update this Privacy Policy and include a clear Cookie Policy outlining the types of cookies used and your choices.

7. Data Retention and Security

We retain user information only as long as necessary to fulfill the purposes stated above or to comply with legal requirements.

ISC uses reasonable technical and administrative safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

8. Third-Party Services

Our platform integrates with French Inspections and Loops.so for operational purposes. By using our services, you acknowledge that your data may be processed by these third parties in accordance with their respective privacy policies.

9. Limitation of Liability

Inspection services are performed by third parties, not directly by Innovative Structural Consultants LLC. Our portal serves as an information bridge between users and French Inspections.

ISC is not responsible for any delays or issues caused by external parties or factors beyond our control.

10. Intellectual Property Rights

All intellectual property, including text, software, design, logos, and any other materials related to the ISC portal, is the exclusive property of Innovative Structural Consultants LLC. Unauthorized use, reproduction, or distribution of any part of this platform is strictly prohibited.

11. Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts located in Texas.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
Phone: +1 832 767 2251
Contact: use the contact form on this website

Last updated: August 17, 2026

1. About This Policy

This Cookie Policy explains how Innovative Structural Consultants LLC (“ISC,” “we,” “our,” or “us”) uses cookies and similar technologies on our website and client portal. It should be read together with our Privacy Policy.

2. What Cookies Are

Cookies are small text files that a website stores on your device. They are widely used to make sites work, to remember that you are signed in, and in many cases to measure traffic or deliver advertising.

Similar technologies include local storage, session storage, pixels and software development kits. Where this policy refers to cookies, it covers those technologies as well.

3. Cookies We Use

We use strictly necessary cookies only, and only in the client portal.

• Authentication and session cookies. When you sign in to the portal, our authentication provider sets cookies that keep you signed in as you move between pages and that protect your session against unauthorized use. Without them the portal cannot function.

These cookies are set only after you visit the sign-in page. Browsing the public pages of this website does not place cookies on your device.

4. Cookies We Do Not Use

As of the date above, we do not use:

• Analytics or performance cookies, including Google Analytics.
• Advertising, retargeting or social media cookies, including the Meta Pixel.
• Any technology that builds a profile of you across other websites.

We do not sell your personal data, and we do not share it for cross-context behavioral advertising or targeted advertising, as those terms are defined under United States state privacy laws.

5. Third-Party Content Loaded by This Site

Our public pages load two resources from external providers so the site can display correctly:

• Web fonts from Google Fonts.
• An animation library from the Cloudflare cdnjs service.

These providers do not set cookies through our site. However, because your browser requests those files directly from them, they receive your IP address and basic request information. Their own privacy notices govern that processing.

Our portal also relies on third-party services described in our Privacy Policy, including French Inspections and Loops.so.

6. Why We Do Not Show a Cookie Banner

There is no single federal United States law that requires a cookie consent banner. State privacy laws generally follow a notice and opt-out model rather than requiring consent before cookies are placed, and the obligations they create apply to analytics, advertising and profiling technologies.

Because the only cookies we use are strictly necessary to operate the portal you have asked to sign in to, and because we do not sell or share personal data for advertising, no consent banner or “Do Not Sell or Share My Personal Information” mechanism is required at this time.

If we later introduce analytics or advertising technologies, we will update this policy, provide the required notices and opt-out controls before those technologies are used, and honor browser-level opt-out signals such as Global Privacy Control.

7. Your Choices

You can control cookies through your browser settings. Most browsers let you see which cookies are stored, delete them individually or entirely, and block them for specific sites or altogether.

Please note that blocking cookies for this site will prevent you from signing in to the client portal, because the session cookie is what keeps you authenticated.

Instructions are available in the help pages of your browser, under settings for privacy, cookies or site data.

8. Your Privacy Rights

Depending on where you live, state privacy laws may give you the right to know what personal data we process, to request a copy of it, to correct or delete it, and to opt out of its sale or of targeted advertising.

ISC is registered in Texas, and residents of Texas and of other states with comprehensive privacy laws may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising them.

9. Changes to This Policy

We may update this Cookie Policy as our website evolves or as the law changes. The current version will always be published here, with the date it took effect shown at the top.

10. Contact Us

For questions about this Cookie Policy or about how we handle personal data, please contact us at:
Phone: +1 832 767 2251
Contact: use the contact form on this website